This Web site is owned and operated by:
200 Green St., Suite 200
San Francisco, CA 94111
Toll Free: 888-765-4231 ext 8328
Fire Chief is dedicated to safeguarding your privacy online. As a policy, we will not sell or otherwise misuse your personal information. Your personal information helps us customize Fire Chief to your interests and allows us to negotiate valuable member discounts and related services. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings.
What personal information does FIRE CHIEF collect from me?
Fire Chief collects information in several ways from different parts of our network of web sites.
Some personal information is gathered when you register. During registration, Fire Chief asks all users for your name, date of birth, email address, city, occupation, department information, industry and personal interests. Once you register you are no longer anonymous to Fire Chief - you will select an appropriate Fire Chief username and then given access to Fire Chief's many offerings.
What are cookies/tracking technologies and how does FIRE CHIEF use them?
Technologies such as: cookies, beacons, tags and scripts are used by Fire Chief and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
- Remind us of whom you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie passes your username and password when you register or "Sign In" and is modified when you "Sign Out" of our services. Other submitted personal information such as occupation and city are not linked to cookies.
- Estimate our audience size. Each browser accessing Fire Chief is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.
- Measure certain traffic patterns, which areas of Fire Chief's network of web sites you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users' habits are similar or different from one another so that we can make each new experience on Fire Chief a better one. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our sites.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those Fire Chief services that require registration in order to participate.
We use Local Storage Objects (LSOs) such as HTML5 and Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 and Flash to collect and store information. To learn how to manage privacy and storage settings for Flash cookies click here.
As is true of most web sites, we gather certain information automatically and store it in log files. Fire Chief also collects IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data for system administration and to report aggregate information to our advertisers. In addition, Fire Chief Mail includes IP addresses in outgoing mail message headers. We do not link this automatically collected data to other information we collect about you.
Our tracking technology used to for client campaigns throughout the site does not collect any personal identifiable information that you provide as a part of your Fire Chief membership. Your personal information stored in cookies is only used for the purposes listed above to help improve your user experience.
Who is collecting information?
Promotions that run on Fire Chief may be sponsored by companies other than Fire Chief or may be cosponsored by Fire Chief and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you don't want your data to be shared.
With whom does FIRE CHIEF share my information?
As a general rule, Fire Chief will not disclose any of your personal information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or Use Agreements for each of our products and services for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.
Business Partners & Sponsors: Fire Chief may disclose your personal information to business partners or sponsors, but this is specifically described to you prior to data collection or prior to transferring the data. Details of shared use can be found in specific Terms of Service or Use Agreements, and sweepstakes and promotions rules. Some or all data collected during a Fire Chief promotion may be shared with a sponsor. If your personal information will be shared, we will tell you before we collect or transfer the data.
Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give Fire Chief permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.
Merchants listed on Fire Chief have separate privacy and data collection practices. Fire Chief has no responsibility or liability for these independent policies. For more information regarding the merchant, their store, and their privacy policies, return to that store's home page and click on their Information link.
From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, Fire Chief will (with your permission) share your name and email address with them. If you wish to no longer receive materials from these third parties, please contact them directly.
Third Party Data & Data in the Aggregate: Under confidentiality agreements, Fire Chief may match user information with third party data. Also, Fire Chief discloses aggregated user statistics (for example, 75% of our users are male and are interested in firefighting) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
Disclosure of Personal Information to Third Parties
Access to your personal information is restricted to our employees, agents, representatives and service providers and entities for whom we are acting as an agent, licensee or publisher, such as societies and our affiliated group companies, for the purposes set forth above. Service providers are only allowed to use your personal information only as necessary to provide these services to us.
With your consent, we also may share your personal information with our affiliated group companies and/or with non-affiliated third parties that wish to send you information about their products and services that may be of interest to you, and users who have consented to receive such information may receive communications from these third parties.
We will not otherwise disclose any personal information without your consent except under the following circumstances:
- In response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims, protect your safety or the safety of others;
- If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law; and
- If Fire Chief, a related asset or line of business is acquired by, transferred to or merged with another company, in which case, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
What are my choices regarding collection, use, and distribution of my information?
Fire Chief may, from time to time, send you email regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from Fire Chief and our partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only Fire Chief (or agents working on behalf of Fire Chief and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your Fire Chief Account Information to no longer receive such offers and mailings. You will need your Fire Chief ID and Password in order to access your Fire Chief Account Information. To update your profile, subscription options or any other Fire Chief member information please visit your profile page.
On some types of Fire Chief promotions, we will ask for your email address in order to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email, unless you choose the no-email option that some promotions offer. Occasionally these promotion-related email messages may include targeted advertisements.
What is FIRE CHIEF's policy on allowing me to update, correct, or delete my personal information?
You may edit, update or delete your Fire Chief Account Information and your public Fire Chief Profile at any time by using your Fire Chief ID and password. If you have forgotten your password, please click here to request a new password. For all other problems signing in to Fire Chief, please contact us at customersupport@FireRescue1.com.
The profile you create on our site will be publically accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.
If an account/profile was created without your knowledge/authorization, please contact us at (email) to request removal of the profile.
Your Fire Chief account can be deleted or deactivated, but doing so will result in not being able to access any members-only area of the Fire Chief network, including your Fire Chief Mail account (if you have one). If you saved the confirmation email you received when you first created your Fire Chief account, you can use the URL provided in that message to delete your account at any time. Please contact privacypolicy@FireRescue1.com for further instructions about deleting or deactivating your Fire Chief account.
If you are participating in a Fire Chief promotion and you wish to update your email address on the promotions mailing list or to quit a promotion and cease receiving promotion-related email, please contact feedback@FireRescue1.com or update the subscription settings on your personal profile. All login pages where you are required to enter your username and password are protected by industry-standard, SSL (secure socket layer) encryption.
Knowing that you use certain services or features may help us to offer you better and more relevant content and advertisements. But as with all personal information, we do not make this available to any third parties without your permission. Any user statistics that we may provide to prospective advertisers or partners regarding financial product or service usage on Fire Chief are provided in the aggregate only and do not include any personal information about any individual user.
We retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting Praetorian Digital below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Unsubscribing and opting out of personal information
Your username may be displayed while participating in the Fire Chief Forums, BLUtube and when submitting member comments to any article, tip or video on Fire Chief. Your email address will only be used for us to send you materials that you have subscribed to in the past. We provide you the opportunity to ‘opt-out’ of having your personal information used for certain purposes, when we ask for this information. If you wish to update or remove any of your personal information please visit your profile page at anytime.
If you no longer wish to receive our newsletter or other promotional communications, you may opt-out of receiving them by following the unsubscribe instructions included in each communication, by updating your profile or emailing customersupport@FireRescue1.com.
If you continue to have issues after using all the resources above, then give us a call at 866-402-4371 to talk to our Member Services Coordinator.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Tell a Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. This feature is available with Fire Chief articles, tips and videos throughout FireChief.com . We will automatically send your friend a one-time email inviting him or her to visit the site. Fire Chief does not store this information and will not send any additional messages to the referred user.
Service Providers Public Forums
We use other third parties to provide forums on FireChief.com. When you sign up for a Fire Chief member account, we will share your username as necessary for the forums application to provide that service. If you use a bulletin board, blog, or forum on this Web site, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These third parties are prohibited from using your personal information for any other purpose than listed above. To request removal of your personal information from our blog or community forum, contact us at customersupport@FireRescue1.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
What security precautions are in place to protect the loss, misuse, or alteration of my information?
Your Fire Chief Account Information and Fire Chief Profile are password-protected so that you and only you have access to this personal information. You may edit your Fire Chief Account Information and Fire Chief Profile by using your Fire Chief ID and password.
We recommend that you do not divulge your password to anyone. Fire Chief will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your Fire Chief account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Fire Chief cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
What security precautions are in place to protect the identity and security of Law Enforcement officials on FIRE Chief?
Fire Chief has taken several precautions to protect the identity, account names and passwords of officers when they register and log on to FireChief.com. All transfer of registration and login information is encrypted using Secure Socket Layer (SSL). Unfortunately, this process cannot be 100% secure and Fire Chief is not responsible for the misuse of these user names and passwords. Despite all of our precautions, you use Fire Chief at your own risk.
We periodically post member testimonials on Fire Chief which may contain personal information such as the member's username. We do obtain the member's consent prior to posting each testimonial. If you have any questions regarding testimonials on Fire Chief or would like a testimonial that includes your personal information removed please contact us.
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Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.